Client Testimonials

Penny takes the time to understand which treatments your skin needs and is always extremely attentive to what you say.  She has a rare talent for making a treatment also feel like a pampering experience, so even the smallest maintenance treatments feel like an indulgence.  At each appointment Penny hits the right tone, fun and friendly or chilled and peaceful.  Either way her unique and personal touch always makes your treatment enjoyable and relaxing.  Penny is so attentive to every detail that she seems to gauge exactly what tone to set as soon as you arrive for your appointment.

I have tried various spas and beauty salons at home and abroad over the years and although some of them are amazing places and have great treatments on offer they have never matched the experience I get at every visit to Pennyfeathers.  Always welcomed and never rushed.  I have yet to meet another therapist that offers such care and attention to her clients as well as to the products and treatments themselves.  Looking forward to many more visits!  Without doubt the salon lives up to its tag line, caring for your body, relaxing for your soul.”


“It’s a joy to spend time in Penny’s caring and knowledgeable presence. My skin feels refreshed and well cared for.”


“Pennyfeathers is a competent and attentive  therapist in a very relaxing salon. Divine products used and always a great treatment.”


“I have been a client of Penny’s for 5 years. Throughout this time I have received a variety of treatments including my wedding and wedding party make up, all of which have been done to perfection. Treatments are always carried out in a relaxing and professional environment and I would have no hesitation in recommending Pennyfeathers.”


“Pennyfeathers is a place not to be missed.  Penny is a great beauty therapist  – very experienced and knowledgeable and her customer service is second to none. I just love going for treatments, especially the bespoke facial – so relaxing and your skin looks great afterwards.”


“I have been a client of Penny Downes since she came to Jersey. I had no hesitation in following her when she opened Pennyfeathers.  Everything she uses where possible is disposable and if it is not, it is sterilised to within an inch of its life! Her premises are spotlessly clean and hygienic. I have had various treatment including electrolysis, waxing, manicures and facials all of which are carried out professionally and pain free. A warm and friendly welcome awaits you, please do give her a try.”


“My husband and I have been visiting Penny for treatments ever since we moved to the island 5 years ago.  We witnessed the set up of Penny Feathers & have seen the business grow from strength to strength.  We cannot fault the professional and personal service we receive – always a smile to welcome you.  We wouldn’t consider going elsewhere!”